Are You Prepared Are you prepared? 1 / 9 Do you know what app(s) you will be using, and have them downloaded? No Yes Your emails from your regional manager should tell you if you will be using EZinspections, Inspectorade, or any other mobile apps. Be sure you have them downloaded and have been able to get logged in. 2 / 9 Most inspections are completed on properties that are Occupied In Foreclosure Vacant Involved in an insurance claim Although there are many types of inspections and many different circumstances for inspections, in this industry most inspections tend to be on occupied homes. We never know the loan status of a property, so we never know if a home is in foreclosure and that is not something we will ever discuss with anyone at a property. 3 / 9 When contacting a homeowner, check which behavior is appropriate Ask them if they will be making a payment soon, so we can update the mortgage company Do not ask questions, provide any opinions or advice, and direct them to their mortgage company for any questions they have If asked to leave, politely let them know that we must provide the required photos of their property before we can leave As a representative of the mortgage company looking and acting professionally are important, regardless of the homeowner's demeanor. We do not want to come across as harassing, and never mention foreclosure or late payments to a homeowner. 4 / 9 When asked to leave a door card or posting, in most cases where will you obtain these? These are only requested on rare specialty inspection types, so when they are requested I will pick them up at a local printing store, such as fedex These items are mailed to inspectors The inspector will print them after finding them attached to the order, or in the documents section You can visit the module for "Completing Inspections" if you need more information about door cards 5 / 9 If a property is found vacant, it is common for a client to request That you call from the property to report first time vacant That you attempt to enter the property to provide condition photos of the interior That you leave a sticker or posting at the property stating it was found vacant Many clients have specific FTV (first time vacant) stickers that inspectors are instructed to leave if they find a home vacant. 6 / 9 You will calculate the % of work complete on an Insurance Loss order using A rough estimate based on how much work is completed The information from the homeowner The dollar amounts provided on the scope of work Insurance loss inspections should be issued with an estimate or scope of work, because you will need to know all areas included in the insurance claim to provide photos and you will need to use the dollar amounts to determine what percent of work is complete. Since these are a smaller part of our volume, you will get more information on these types of orders when you receive your first one. 7 / 9 If an order says Bankruptcy or No Contact you will only approach the home if it is vacant, to leave a vacant sticker False True Bankruptcy or No Contact inspections are to be completed from the street, without going onto the property, even if the home is vacant. 8 / 9 The documents you leave at the home will be the same whether it is occupied or vacant True False Some occupied homes may request a door card, and most clients request FTV (first time vacant) stickers be left on vacant homes, but these documents are very different and what is left will depend on the occupancy of the home. 9 / 9 If one of the addresses I am given doesn’t pull up on my map or in my GPS, I do not have to have photos for the inspection and should report it as a bad address False True If an address is not immediately found by a routing software it is still an inspectors job to do their due diligence in locating the home. The best place to start is with the county assessor office to determine if the address does exist. If the address cannot be located though, it should be reported as bad address. Your score is 0% Restart quiz