Do you know which mobile apps you are using to complete work and where to find information about your mobile app?
Make sure you are clear on what apps you are using in the field so you know what information to review.
Most inspections that are completed on properties that are
Although there are many types of inspections and many different circumstances for inspections, in this industry most inspections tend to be on occupied homes.
When contacting a homeowner, check which behavior is appropriate
As a representative of the mortgage company looking and acting professionally are important, regardless of the homeowner's demeanor. We do not want to come across as harassing, and never mention foreclosure or late payments to a homeowner.
If a property is found vacant it is common for a client to request
Many clients have specific FTV (first time vacant) stickers that inspectors are instructed to leave if they find a home vacant.
You will calculate the % of work complete on an Insurance Loss order using
Insurance loss inspections should be issued with an estimate or scope of work, because you will need to know all areas included in the insurance claim to provide photos and you will need to use the dollar amounts to determine what percent of work is complete.
If an order says Bankruptcy or No Contact it is still ok to approach the home to leave a vacant sticker as long as the property is vacant
Bankruptcy or No Contact inspections are to be completed from the street, without going onto the property even if the home is vacant.
When completing work in the INSPI mobile app select where the volt stick photo should be taken?
Failing to provide this photo in the correct location can result in the order not being paid, and can affect your quality scores. Orders do not usually get returned if this is done incorrectly, so knowing what is expected is important to ensure all orders are paid.
How many orders I get in on time, following the instructions on the order, and providing good quality photos and results are all things that affect how much work I receive.
Clients consider compliance scores (orders submitted on time) and quality scores when determining what inspectors to assign work to.
The information I leave at the home will be the same whether it is occupied or vacant
Some occupied homes may request a door card be left on an occupied home, and most clients request FTV (first time vacant) stickers be left on vacant homes, but these documents are very different and what is left will depend on the occupancy of the home.
If one of the addresses I am given doesn’t pull up on my map or in my GPS it can be submitted as a bad address
If an address is not immediately found by a routing software it is still an inspectors job to do their due diligence in locating the home. The best place to start is with the county assessor office to determine if the address does exist.
The full page sticker postings with a red bar across either the top or the bottom (the WF2112 or WF1913) are only to be used for which bank?
• The postings described should only be used for Wells Fargo, if you are unclear on how to determine if a property is a Wells Fargo property you need to ask for clarification, because there can be chargebacks for incorrect use of these stickers.
When completing work in the INSPI mobile app and you are asked to make contact you should remember which photo?
A photo showing your hand at the door knocking, or finger on the doorbell should be provided if you were asked to approach the home and do not make direct contact. Even if a property is vacant. In the questions if you are asked "did you knock or ring the doorbell?" be sure to answer yes unless there was a reason you could not approach the home that is clearly photographed.